Refund Policy

Effective: 27 May 2026

The short version

Full refund within 7 days of purchase. No questions, no fees.

1. The 7-day money-back guarantee

Every paid Vyrant plan is covered by a 7-day money-back guarantee. If you’re not happy with the service for any reason in your first week, email support@vyrant.tv with your order number and we will refund the full amount you paid us — usually within one business day.

2. What’s covered

• Buffering issues that we cannot resolve via support.
• Missing channels or content not matching expectations.
• Compatibility issues with your device.
• Simply changing your mind.

3. What’s not covered

• Refund requests submitted after the 7-day window.
• Accounts terminated for terms-of-service violations (credential abuse, fraud, illegal use).
• Add-on services purchased separately (if any).

4. How to request a refund

1. Email support@vyrant.tv with subject “Refund request”.
2. Include your order number (in your purchase confirmation email).
3. Tell us briefly why — we use this to improve the product, not to argue.

Refunds are processed back to the original payment method. PayPal and card refunds typically appear within 3–5 business days. Crypto refunds: we send back the equivalent amount in the same currency at the prevailing rate.

5. After 7 days

Past the 7-day window we cannot process refunds for change of mind. However, your subscription stays active for the full term you paid for — and our support team is always available to help you get the most out of it.

6. Need help instead of a refund?

Most issues can be solved in under 5 minutes — WhatsApp +1 (236) 835-2068 before requesting a refund and we’ll do our best to fix it.